SunnyBay Agency Policies

Complaints Handling Policy

We take great pride in our work and we aim to provide the best possible level of service however, we do realize some things might go wrong from time to time. When this happens, we have a series of internal steps to take in order to fix the situation. You can download our latest Complaints Handling Policy using the following link: Complaints Handling Policy (opens in a new tab)

Anti-Money Laundering Policy

SunnyBay is committed to operating its business transparently and openly consistent with our legal and regulatory obligations.
We are registered with HM Revenue & Customs for compliance with the Money Laundering Regulations 2017.